RETURN POLICY
At Cutleaf, your satisfaction means everything to us. We take pride in the quality of our products and want you to feel confident with every purchase. If something doesn’t meet your expectations, we’re here to make it right. Our return and refund policy is designed to be simple and transparent, so you know exactly what to expect. Please read the details below to guide you through the process.
Return or Exchange
Item must be unused, in its original packaging, and accompanied by a receipt or proof of purchase.
A Return Authorization (RA) from Customer Care is required—do **not** ship items to the manufacturer.
Shipping
You may return or exchange any item within **30 days** of purchase.
EligibilityShipping
Return shipping is at the customer’s expense and is non-refundable. If a refund is approved, the return-shipping cost will be deducted from the credit issued if we provided the shipping label.
Process- Request an RA and follow the provided shipping instructions.
- We will email you once the item is received and inspected.
- Approved refunds are credited to the original payment method.
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